About HR Experience Inc.
HR Administration, Done Differently
At HR Experience Inc. (HRX), we believe that great HR starts with great people—and great processes. We don’t just manage HR tasks; we become an extension of your team, providing seamless, efficient, and human-centered HR administration.
Founded in 2017 by Janice Bondinell, a seasoned HR professional with over 19 years of expertise in HR outsourcing, consulting, PEO, and ASO platforms, HRX was created to solve a fundamental challenge: businesses need HR support without the complexity and cost of building an internal team.
Today, we are a virtual HR administration outsourcing firm composed of skilled HR administrators, managers, and subject matter experts, dedicated to taking time-consuming, repetitive HR tasks off your hands—so you can focus on growing your business.
Why HRX?
Unlike traditional HR consulting firms, we don’t operate as an external vendor—we embed ourselves into your organization, ensuring seamless HR administration that feels like an in-house experience. Our clients receive:
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A dedicated team that understands your business and works as an extension of your staff.
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Access to HR specialists at various levels, providing more value than a single in-house hire.
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Streamlined processes that enhance compliance, data management, and employee experience.
Meet the people behind HRX
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Janice Bondinell - PHR Founder & Consultant
Janice is the founder and consultant for HR Experience Inc. a small HR outsourcing firm. She leads the team in delivering exceptional HR services in a meaningful way ensuring a thoughtful interaction every time.
Prior to starting her company, she held a VP of HR Services role at a small Chicago brokerage firm, building a HR Service model, adding revenue and executing HR services for two years. Janice also has 8 years of corporate consulting experience in the ASO and PEO HR outsourcing models. She has experience working with small businesses in the professional services, manufacturing, technology, e-commerce and non-profit sectors.
Janice obtained her Bachelor’s degree from University of Maryland, College Park with a dual major in Criminology and Psychology and holds a Professional Human Resources certification from HRCI.
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Julie Thompson - Director of Client Operations
Julie is the Client Operations Manager for HR Experience Inc. She helps support the team in striving to provide excellent customer service and helps execute seamless implementations for new clients. Julie has worked with HR Experience Inc. since June 2017.
Prior to working with HR Experience Inc. she interned at a small Chicago brokerage firm under Janice as an Employee Benefits and Human Resources Intern. Julie obtained her Bachelor's Degree from Purdue University in Organizational Leadership with a minor in Communications, as well as a certificate in Entrepreneurship and Innovation.
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Amy McHaffie - Sr. HR Client Service Manager
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Megan Young - HR Client Manager
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Samantha Ortega - Client HR Service Manager
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Lexi Pitsas - Sr. HR Client Associate
Meet the people behind HRX
Janice Bondinell, PHR | Founder & Consultant
Janice is the founder and consultant for HR Experience Inc. a small HR outsourcing firm. She leads the team in delivering exceptional HR services in a meaningful way ensuring a thoughtful interaction every time.
Prior to starting her company, she held a VP of HR Services role at a small Chicago brokerage firm, building a HR Service model, adding revenue and executing HR services for two years. Janice also has 8 years of corporate consulting experience in the ASO and PEO HR outsourcing models. She has experience working with small businesses in the professional services, manufacturing, technology, e-commerce and non-profit sectors.
Janice obtained her Bachelor’s degree from University of Maryland, College Park with a dual major in Criminology and Psychology and holds a Professional Human Resources certification from HRCI.
Connect with Janice on LinkedIn.
Julie Thompson | Director of Client Operations
Julie is the Client Operations Manager for HR Experience Inc. She helps support the team in striving to provide excellent customer service and helps execute seamless implementations for new clients. Julie has worked with HR Experience Inc. since June 2017.
Prior to working with HR Experience Inc. she interned at a small Chicago brokerage firm under Janice as an Employee Benefits and Human Resources Intern. Julie obtained her Bachelor's Degree from Purdue University in Organizational Leadership with a minor in Communications, as well as a certificate in Entrepreneurship and Innovation.
Connect with Julie on LinkedIn.
Amy McHaffie | Sr. HR Client Service Manager
Amy is a Human Resources Client Manager for HR Experience Inc. Her focus centers on client services, working directly with businesses to provide exceptional, operational human resources support.
Previously, Amy spent 12 years working in the luxury retail landscape. She served as Director for small and large boutiques, overseeing all aspects of human resources, and leading her team to provide thoughtful, and impactful, client relationships.
Connect with Amy on LinkedIn.
Megan Young | HR Client Manager
Megan is a Human Resources Account Manager for HR Experience Inc. She strives on focusing on recruiting and special project support, in addition to focusing on executing seamless human resources processes.
Prior to joining HR Experience Inc. Megan spent 5 years in the education setting, wearing many hats and ultimately building the HR department at Bennett Day School. Prior to her career in HR, she was a Teacher for 8 years at a private school in Chicago.
Megan received her Bachelor’s from Michigan State University. Connect with Megan on LinkedIn.
Samantha Ortega | Client HR Service Manager
Samantha is a Human Resources Account Associate for HR Experience Inc. She collaborates with clients to provide a customized process for essential HR operational functions and recruiting.
Prior to joining HR Experience Inc. Samantha worked as an Assistant Manager at Clean Juice, Park ridge. Focusing on all aspects of the business and in charge of the operation of the store, client relationships, recruiting and training of employees.
Samantha obtained her Bachelor’s degree from Northeastern Illinois University Majoring in Business Management with a concentration in Human Resources.
Connect with Samantha on LinkedIn.
Lexi Pitsas | Sr. HR Client Associate
Lexi is a Human Resources Account Associate for HR Experience Inc. She works with her clients to provide a tailored, seamless process for essential HR operational functions.
Prior to joining HR Experience Inc., Lexi spent time working in the education space as a school counselor where she created a school culture of success, provided emotional support, and developed treatment plans for her students. She also gained experience in the tech industry as a Sales Development Representative at Placer.ai, where she focused on generating new business by identifying and building relationships with potential clients. Lexi utilizes her previous experiences to always ensure thoughtful, positive interactions with our clients.
Before her professional career, Lexi was a student-athlete at Northwestern University where she played Volleyball and received her Bachelor’s degree in Human Development Psychological Services.
Connect with Lexi on LinkedIn.
Our Approach
Learn & Adapt
We take the time to understand your business inside and out. By engaging with staff, meeting key stakeholders, and building trust, we ensure that HR tasks are handled seamlessly and transparently.
✔ Meet with leadership to understand HR needs and challenges
✔ Document current workflows, policies, and compliance requirements
✔ Train our team to execute tasks efficiently and effectively
Systemize & Improve
Once we’re embedded in your team, we refine and optimize HR processes, ensuring consistency, compliance, and efficiency. We focus on:
✔ Standardizing workflows and documentation
✔ Identifying gaps and implementing data-driven improvements
✔ Laying a strong HR foundation tailored to your organization’s needs
Execute & Engage
With strong, repeatable HR procedures in place, we shift our focus to higher-level engagement and long-term success. We use HR analytics, employee insights, and strategic conversations to create a thriving workplace.
✔ Enhance team performance through proactive HR strategies
✔ Foster better communication between employees and leadership
✔ Develop long-term HR solutions that grow with your business
Let’s Talk About Your HR Needs
Whether you're looking for ongoing HR support or help with a specific project, we’re here to simplify the process and deliver tailored solutions that work for your business.